Archive for the Service Industries Category
- [Things I'll Never Understand] People Who Complain About Bad Service, But Keep Coming Back For More - September 7th, 2010
- Look Around You - September 2nd, 2010
- Why TiVo Is About To Go the Way of the Dinosaur… - August 27th, 2010
- Blockbuster’s Going Bust - July 6th, 2010
- Panera Bread’s “Pay What You Wish” Store is Pretty Awesome - June 28th, 2010
- OnLive: The Future is Here? - June 23rd, 2010
- [Facepalm Friday] Utility Company Cuts off 102-year-old Woman’s Power - June 11th, 2010
- ‘Good Enough For Government Work’ is Not Good Enough For Me - June 10th, 2010
- Word of Mouth Should Be a Pillar of Your Marketing Strategy, Not a Supplement - May 26th, 2010
- An Open Letter to Southwest Airlines Executives - May 25th, 2010
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- Myers-Briggs Tests? Net Promoter Scores? I don't trust 'em. Here's why:
http://blog.researchplan.com2010/09/10 16:32 - An economist says that money CAN buy happiness -- specifically, for those who make $75,000+.
http://blog.researchplan.com2010/09/08 16:08 - Why do people complain about service providers, and yet keep on coming back? (A mystery I'll never understand!)
http://blog.researchplan.com2010/09/07 04:23
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